Have Questions? We Have Answers!

Find answers to the most commonly asked questions about our loan services.

General Questions

FidFly Financial Services is a leading financial technology platform powered by Indaaz Innovation Pvt. Ltd. We provide quick personal & business loans with a secure, fast, and transparent process. We connect borrowers with trusted financial institutions to help them get the best loan offers.

We offer a wide range of loan products including:
  • Personal Loan
  • Business Loan
  • Home Loan
  • Car Loan
  • Education Loan
  • Loan Against Property
  • Gold Loan

Applying for a loan is simple:
  1. Register on our platform with your mobile number
  2. Fill in your personal and financial details
  3. Upload required documents
  4. Get instant loan offers from multiple lenders
  5. Choose the best offer and complete the process

Eligibility & Documents

General eligibility criteria include:
  • Age: 21-60 years
  • Indian citizen or resident
  • Salaried or self-employed
  • Minimum monthly income as per loan type
  • Good credit score (650+)
Specific criteria may vary based on the loan type and lender.

Common documents required:
  • PAN Card
  • Aadhaar Card
  • Bank Statements (last 3-6 months)
  • Salary Slips (for salaried individuals)
  • ITR (for self-employed)
  • Address Proof
  • Passport size photographs

Interest & Repayment

Interest rates vary based on the loan type, amount, tenure, and your credit profile. Our platform compares offers from multiple lenders to help you get the best rates. Personal loan rates typically start from 10.49% p.a. and vary based on the lender and your eligibility.

Loan tenure varies by loan type:
  • Personal Loan: 12 months to 60 months
  • Business Loan: 12 months to 60 months
  • Home Loan: Up to 30 years
  • Car Loan: Up to 7 years
  • Education Loan: Up to 15 years

Yes, most loans can be prepaid or foreclosed. However, some lenders may charge a prepayment penalty (usually 2-5% of the outstanding amount). We recommend checking the specific terms with your lender before prepayment.

Security & Privacy

Yes, we take data security very seriously. All your personal and financial information is encrypted and stored securely. We follow industry-standard security practices and comply with all data protection regulations. Your information is only shared with lenders for loan processing purposes.

You can reach our customer support team through: Our support team is available Monday to Saturday, 9 AM to 6 PM.